Project facilitation and advice

A national network of client services officers who support and guide researchers through the application and approval processes.

Client services staff advise researchers on:

  • the types of data collections available
  • project design and feasibility
  • data governance
  • logistics for data delivery
  • price estimates.

To facilitate the application and approval process, the Client Services officers also liaise with key external and internal stakeholders on behalf of researchers, including technical and linkage project staff from the data linkage unit and data custodians.